Bang & Olufsen Earset Premium Wireless Earphones - Graphite Brown

My first ever B&O product - will not be my last. Bought them for a long flight. Easy to set up, comfortable, look good.P.S. Fantastic sound.

B&O quality and design with great sound.

There is no indication in the product info. that you need to download an app to make the earphones work. You need to create a Bang and Olufsen account- there are no instructions on the download about having verify the account for the app to work. After nearly 4 hours of trying to download the app- then randomly guessing I might have been e-mailed something - verifying the account then going back to the unresponsive app- uninstalling and reinstalling the app deleting the account recreating the account etc. - starting from absolute zero having uninstalled everything B&O related deleted the account and trying to use the information gleaned in the the whole 4 hour process I was STILL unable to install a working app thus the earphones remain nothing more than a fairly ineffective paper weight. I am no Steve Jobs when it comes to tech but I have successfully paired Bluetooth devices in the past. I may have missed something in the process but this just highlights the poor support in making purchasers understand how to make the product work. By the end of this entire process my patience with this was exhausted- Fortunately Amazon have accepted the return and this will be going back in the next day or so.This might be a very good product when it works- I have had a pair of B&O earphones for nearly 20 year- bought for my IPod (when IPods were the height of innovation) - they work fine and have a good sound still- but alas no microphone- hence the thought of replacing them with this product .

I've used Shokz for years (each pair lasting just a little more than 12 months) but have been so disappointed with their customer service in replacing faulty items that I've moved to these. They're a bit heavier but the sound quality is great. I've had B&O wired headphones previously and their customer service was amazing if needed - highly recommend!

I'd say I have pretty averagely shaped and sized ears but I couldn't for the life of me get these to fit properly. Whichever way I adjusted them, the earpiece would sit too far behind my ear canal, on the concha part of my ear. This meant I lost all the bass tones in the music.I found that they fall off your ears quite easily, and the tighter you adjust them, the more uncomfortable they become. The more I tried to fix them in place, the worse the earpiece position got.If I held them in the right position, the sound quality was admittedly pretty good. Cool concept but it seems to me that they're designed for a very particular ear shape and adjustability is limited. Good luck if you gamble on them.

Some people moan that these phones do not fit in theirears, they are not meant to, they sit nicely outside the canal. Yes some noise leak, but very comfortable. The sound quality is as expected from B&O, beautiful and crisp with a heavy amount of bass, perfect for me.

Bought these in January 2023 and threw them in the bin (out of sheer frustration) in December 2024.I use headphones every day and they weren’t holding any battery. Got to the point where they couldn’t survive a 90 minute dog walk. Not what I’d expect from B&O.

Excellent item, great quality